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Privacy Policy

Privacy Policy

This Privacy Policy applies to the Friends & Family Spinal Care website. The Friends & Family Spinal Care website is provided for information and educational purposes and may contain links to other sites. Once you enter another website (whether through an advertisement, service, or content link), be aware that Friends & Family Spinal Care is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every website that you visit.

We believe that transparency is the key to any healthy relationship. At Friends & Family Spinal Care, we’re all about healthy. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices for our website and you will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

Specifically, we’ll cover:

Information We Collect and How We Use Information

We collect the following personal information from you on the Friends & Family Spinal Care website forms.

By submitting your phone number through our website forms, you consent to receive communications from our office via phone call and SMS/text message for purposes related to your care, appointments, account information, and requested services.

By entering this information, you are providing personal information that will be used by Friends & Family Spinal Care for the sole purpose of scheduling your appointment or returning your contact request.

If you choose to enroll as a subscriber of our website or subscribe to our blog, you will receive recurring practice newsletters, announcements and occasional promotional information via email. These emails will be of a general nature and will in no way disclose your unique health characteristics.

To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date and address), but it is not required. You can unsubscribe from the newsletters or any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. You may also reply HELP for additional assistance. Instructions are provided on the initial message sent to the contact.

SMS Messaging Policy

By providing your mobile phone number and opting into SMS communications through our website forms, appointment requests, or other communication methods, you consent to receive text messages from Friends & Family Spinal Care.

These messages may include:

Message frequency may vary depending on your interactions with our office.

Message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Consent to receive text messages is not a condition of purchase or receiving healthcare services.

We do not sell, rent, or share mobile opt-in information with third parties for marketing purposes.

Passive Information We Collect

Like many other websites, we also automatically collect and log other non-identifying information when you interact with the Friends & Family Spinal Care website:

Device data. We collect data from the device and application you use to access the Friends & Family Spinal Care website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps.

Usage data. We collect usage data that may include which Friends & Family Spinal Care webpages you visit, what you click on, when you performed those actions, and so on. Emails sent by Friends & Family Spinal Care collect information about who opened those emails and clicked on links in them. We do this to measure the performance of the Friends & Family Spinal Care email messaging and to monitor and improve email deliverability and open rates.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

We respect your privacy and are committed to protecting your personal information. Any mobile opt-in information or personally identifiable data collected will not be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional purposes.

We will only release personally identifiable information to comply with valid legal requirements, such as search warrants, subpoenas, or court orders. In the event that we are legally compelled to disclose your information to a third party, we will attempt to notify you unless doing so would violate the law or court order.

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

Your Rights To Access and Control Your Personal Data

At the time you choose to enroll as a subscriber of our website or any time thereafter, you can choose to opt-out of receiving emails from us by simply clicking on the “unsubscribe” link at the bottom of our emails; you will be immediately unsubscribed.

You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will complete this request within 30 days of the initial request for information being received. Please complete this form to start this process. If you need further assistance regarding your rights, please contact our office, and we will consider your request in accordance with applicable laws.

To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights in your Personal Data. You may exercise your rights by contacting us at the address below.

Access: You may receive a list of your Personal Data that we process to the extent required and permitted by law.

Rectification: You may correct any Personal Data that we hold about you to the extent required and permitted by law.

Deletion: To the extent required by applicable law, you may request that we delete your Personal Data from our database.

Complaint: You have the right to contact or file a complaint with state authorities (Attorney General) or supervisory authorities about our mishandling of Personal Data. To do so, please contact your local data protection or consumer protection authority.

California Resident: Residents of California may request a list of Personal Data we have disclosed about you to third parties. Once you have completed our verification process of custodian of data, you may request that we provide you a copy of your Personal Data, direct us to stop selling or disclosing Personal Data for certain purposes (if we have done so), and receive information regarding: the categories of Personal Data we have collected about you, or that we have sold, or disclosed; the business or commercial purpose for which we collected or sold your Personal Data; the third parties with whom we have disclosed your Personal Data, or sold, or disclosed it for a business purpose.

Data Retention

We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

Analytics and Advertising Services Provided by Others

Google Analytics. In addition, our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website includes aggregated and anonymized data about your location, device type, screen resolution, browser version, and other non-personal information. Such information will be transmitted to and stored within Google’s Data Centers. Please note that while Google uses your IP address to collect this information, your IP address and any other personally identifiable information are not stored.

The information Google retains is used to evaluate the use of our website, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Further information may be obtained by visiting Google’s privacy policy.

Opting Out. You can opt out of Google Analytics using a browser plugin such as Google Analytics Opt-out Browser Add-on.

We use this information to conduct research and analysis to better understand how visitors are using the Friends & Family Spinal Care website, so that we can improve our website experience. From time to time, Friends & Family Spinal Care or it’s operations contractors acting on their behalf, conduct online research in order to gather feedback about our site through online or email surveys.

Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personally Identifiable Information collected through market research will only be used by Friends & Family Spinal Care and its operations contractors and will never be given or sold to a third party.

We use cookies and other technologies to ensure that everyone who uses Friends & Family Spinal Care website has the best possible experience. We require your active consent to enable these cookies. You can customize your preferences or withdraw your consent at any time. You can find more information about cookies at: cookiesandyou.com.

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.

Our cookie table lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

List of cookies used by Friends & Family Spinal Care

Cookie NamePurposeExpirationPrivacy
__vor_npt__s
__vor_npt__t
__vor_npt__v		Collects device data such as your Internet protocol (IP) address, operating system, device type, browser type and timestamps.Persistenthttps://www.familyspinalcare.com/info/privacy
Set By Or On Behalf OfPurposeExpirationPrivacy
Google AnalyticsWebsite analytics cookie for visitor information and source.2 yearshttps://policies.google.com/privacy
responsivevoice.orgUsed by the content network, Cloudflare, to identify trusted web traffic.1 yearhttps://www.cloudflare.com/privacypolicy/
UserwayAccessibility widget remembers which accessibility features were enabled.Persistenthttps://userway.org/privacy
Crazy EggVideo Recording and heatmap testing tool.1 yearhttps://www.crazyegg.com/privacy
WistiaEmbedding interactive videos on our website and measuring engagement.1 yearhttps://wistia.com/privacy/
Amazon CloudfrontContent Delivery Network.1 yearhttps://aws.amazon.com/privacy/
FacebookTo enable the visitors to share the page in Facebook and stores page share count.Persistenthttps://www.facebook.com/privacy/policy/
YouTubeEmbedding videos on our website and measuring engagement.1 yearhttps://policies.google.com/privacy
123FormBuilderProvides embedded online form functionality.1 yearhttps://www.123formbuilder.com/privacy.html

Our Policies for Children

We are committed to protecting the privacy of children. 

Information Security

We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our website services. No method of transmitting or storing data is completely secure, however, if you have a security-related concern, please contact our office.

Our International Operations and Data Transfers

Our website hosting company, Perfect Patients, operate internationally and transfer information to the United States for the purposes described in this policy. They rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent, the EU-US and EU Commission approved model contractual clauses, which require certain privacy and security protections.

Changes to This Policy

We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Friends & Family Spinal Care site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

Who We Are and How To Contact Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.

Friends & Family Spinal Care
4500 N University Dr, Suite 100
Coral Springs Florida 33065
(954) 645-7272


Friends & Family

You Have Been Adjusted a Hundred Times. Why Has It Never Held?

FOR PEOPLE WHO HAVE BEEN ADJUSTED A HUNDRED TIMES AND STILL HURT

Relief that lasts four days is not a correction. It is a rental. There is a structural reason your body keeps pulling back to the place that hurts, and until someone measures it, nothing changes.


Book My Comprehensive for $45

Friends & Family

Benefits of Chiropractic Care

Most people are aware of the pain-reducing advantages of this remarkable science. Here are other common benefits and specific conditions that we focus on at Friends & Family Spinal Care:

  •  
Complimentary Consultation
  • Structural exam, not a guess
  • No treatment plan without a measurable cause
  • 14,000+ patients corrected

Friends & Family

If You Are Reading This, You Have Probably Already Tried:

  • Physical therapy that helped while you were in the room
  • Massage that lasted until you drove home
  • Injections that worked, until they did not
  • An adjustment that felt incredible Tuesday and was gone by Saturday
  • An MRI that came back clean and left you with nothing
  • A specialist who told you to manage it
  • Enough time and money that you have stopped adding it up

And somewhere in there, you started wondering if this is just your body now.

It is not.

Complimentary Consultation

Friends & Family

The Reason Relief Keeps Expiring

Things that hold have structure.

Every treatment you have tried worked on the symptom. The muscle that was tight. The joint that was stuck. The nerve that was screaming. And each one worked, right up until your body pulled back to the position it was in before you walked in.

Because the position never changed.

You have been treated by good people who never measured your structure, because measuring it takes an instrument almost no one owns and training almost no one has. Not their fault. It just means the actual question never got asked.

You cannot correct what nobody has measured. Everything else is maintenance.

Complimentary Consultation

Friends & Family

Your MRI Was Not Wrong. It Was Answering a Different Question.

An MRI is built to find disease. Tumors. Herniations. Ruptures. The things that need a surgeon.

When yours came back clean, it did its job perfectly. It told you that you do not have the thing it was designed to find.

But it was never built to measure how your head sits on top of your neck. By how many degrees. Or how that position interferes with the nerves running through it.

Different question. Different instruments. Different results.

What an MRI looks for

  • Disease and damage
  • Is something torn or growing
  • A surgical answer
  • Yes or no

What we measure

  • Position and alignment
  • How your head sits on your spine, in degrees
  • A structural correction
  • Why, and by how much
Complimentary Consultation

The One Thing Almost No One Measures

I am Dr. Justin Brown, founder of Atlinea.

Our doctors correct the alignment at the very top of your spine, and we do it with the specific precision required to return your body to the position it needs to be in to heal the way it was designed to.

That is the entire focus. Not a menu of services. One correction, measured and made properly.

Meet the Doctor

Dr. Justin Brown

DC Founder, Atlinea

Friends & Family

Where This Actually Starts

It is called The Comprehensive. Sixty minutes, one on one with one of our doctors, and it runs in three parts.

01. We Listen

You talk. We listen. Your whole history, everything you have tried, what it has cost you, and what you have given up because of it. Not a five minute intake. An actual conversation about your specific problem.

02. We Learn

Then we measure what nobody has measured.

  • Full structural exam
  • Functional neurological assessment
  • Muscle asymmetry test
  • StemWave tissue scan

What is working. What is not. And why.

03. We Lead

You leave knowing the root cause, why this has never held, and exactly what correcting it would take. In plain language, with your own numbers in front of you.

Sixty minutes to finally get the answer that years of appointments never gave you.

Complimentary Consultation

This is what The Comprehensive actually looks like: a full structural exam, not a quick adjustment.

Friends & Family

If We Cannot Correct It, We Will Tell You On Day One

Here is our promise.

If our doctors do not find a structural cause that we can correct, they will tell you on day one, and we will not take you on as a patient.

No treatment plan. No package. No follow up call three days later.

You leave with the truth and a direction. Not a sales pitch.

We would rather lose the patient than sell you another rental.

What It Costs To Find Out

The Comprehensive: $45 to reserve your time

 

  • 60 minutes one on one with one of our doctors
  • Full structural exam
  • Functional neurological assessment
  • Muscle asymmetry test
  • StemWave tissue scan
  • A clear explanation of your root cause and what correction would require

Continue to imaging? The $45 is credited toward your care.

Come in and decide not to move forward? We refund the $45.
Either way? The Spine Strong Library is yours the moment you book.

Free When You Book: The Spine Strong Library
Our complete exercise system. The full library, yours to keep whether or not you ever become a patient. We send it the moment you reserve your time.

 
Reserve My Comprehensive for $45

People Who Stopped Renting Relief

Bonnie M.
Miami, FL · 20 years of low back pain
"After the first adjustment, my pain was gone! I am so happy! I can't say enough, I feel like a new person!"
Barbara P.
Parkland, FL · Chronic neck pain & TMJ
"I had no neck pain within weeks of treatment, no tension, and my TMJ is minimal."
Christy
Coral Springs, FL · Degenerative disc disease
"After experiencing a NUCCA adjustment, I no longer had back pain. I urge others to try NUCCA prior to any surgery!"
Erin D.
Coral Springs, FL · Chronic migraines & headaches
"I am virtually migraine and headache free... I have my life back!!!"

Friends & Family

What It Costs To Find Out

This is for you if:

  • You have had the same problem for months or years
  • You have tried multiple providers and nothing has held
  • Your imaging came back clean and nobody could explain it
  • You get relief that expires on a schedule
  • You want to know the cause before you commit to anything

This is not for you if:

  • You are looking for a single adjustment to get through the week
  • You have an acute injury that needs emergency care
  • You are not open to hearing that the cause may be structural
  • You want a treatment plan without a diagnosis first
Complimentary Consultation

Before You Book

Is this just a chiropractor?

Our doctors correct one specific thing: the alignment at the top of your spine. That is a narrower and more measured discipline than general adjusting, and it starts with instruments rather than hands. If you have been adjusted before and it did not hold, this is the reason we start with a measurement instead of a table.

Because sixty minutes of a doctor’s time is real, and a free appointment is an appointment people do not show up for. The $45 reserves the slot. If you come in and decide not to move forward, you get it back.

Then we tell you on day one and we do not take you on as a patient. You leave with what we measured and a direction to take it.

That depends entirely on what we find, and anyone who quotes you a timeline before measuring you is guessing. You will get a specific answer at the end of your Comprehensive, based on your own numbers.

Possibly. If your Comprehensive points to a structural cause, imaging is the next step, and your $45 is credited toward it.

 

Yes. We accept most PPO plans, auto/PIP insurance for accident injuries, and FSA/HSA funds, plus patient financing and direct-pay options if you’re uninsured. Call (954) 645-7272 and we’ll verify your benefits before your first visit.

4500 N University Dr, Suite 100, Coral Springs, FL 33065 — right next to the 7-Eleven at the corner of University Dr & Wiles Rd, with parking out front. Call (954) 645-7272 with questions.

Any prior imaging you have, a list of what you have already tried, and sixty minutes without a hard stop after it.